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Frequently Asked Questions |
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1.About Our Company |
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2.Estimate, Order & Delivery FAQ |
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3.Granite FAQ |
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1.About Our Company |
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Who is StoneFair ? |
We are a direct fabricator and installer of kitchen countertops, vanities, and fireplace surrounds. We also design and install the highest quality kitchen and bath cabinets. All of our granite comes directly from our mines to be your countertop. Stone Fair is the best and most environmentally responsible countertop fabricator in the United States!
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Why should I choose Stone Fair? |
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We have thousands of stone slabs with hundreds of colors.
While our pricing is competitive, our customers are looking for something more.
They value how we handle all the details that go into producing a superior quality product and our responsive service. They don't want to be pressured into making a purchase. They want to work with professionals in every step of the process especially with those who perform work in their home. They want their project completed on-time with minimum disruption to their home and their lives. They want a company that is proven to be environmentally responsible. The Stone Fair team has a proven track record for assuring these results. |
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Do I need an appointment to come down to your place? |
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No appointment is necessary; Stone Fair is open to the public - Monday through Friday from 8:30 am to 6 pm and Saturday from 9:30 am to 4:00 pm. |
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What is your payment policy? |
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Stone Fair accepts cash, personal checks, and most credit cards. We require a deposit for all jobs, one payment when the job is measured and the template is performed, and the final payment due at the end of the installation.
Ask your salesperson for the specific requirements concerning your order. |
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What if I can't find what I'm looking for at Stonefair? |
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For unique and hard to find stone colors and patterns, we will assist you by working with our affiliated local distributors that give us access to thousands of additional slab choices.
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How do we get started? |
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Contact us in the most convenient
manner for you.
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2.Estimate,Order & Delivery FAQ |
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What factors can affect the price? |
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They include the complexity of your project, the type of stone required, the edging design selected, the number and type of sinks, faucets and cook tops used, the removal of existing countertops, the type of cabinets selected and many other variables. We also offer services that can make your project unique: fancy cuts, special features, scalloped corners, clips and corbelled corners, radius arcs, additional installation and removal services. These are all reasons for utilizing our free shop at home services.
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Where do I begin? How do I get an estimate? |
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At Stone Fair, we make it easy for you to participate in the process of selecting your stone and your options. You will need to start by providing us with some basic measurements.
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How long will my project take? |
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Once you have made your decision to proceed and have submitted your initial deposit, we will schedule a field measurement within one week.
From there, your fabrication and installation typically takes two to three weeks to complete. Your project could however, take as short a time as 1 week from order to installation.
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3.Granite FAQ |
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What do I need to consider when buying marble or granite? |
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Because it is a natural stone, marble and granite has been blessed with a remarkable natural beauty that has captivated people throughout the ages. Inherent in such natural products is a certain lack of predictability that sophisticated architects and designers celebrate. Consumers who are less acquainted with the material, expect the marble ordered to be identical to the picture or sample they were shown. Although sample stones are intended to be representative of the quarry's product, the material quarried may differ slightly in color and veining from the sample. Moreover, even a single marble or granite slab will possess a certain amount of color variation from one end to the other. Interior designers, architects, and consumers have come to view this tendency of natural stone as an advantage. Slight irregularities can be pleasing by introducing an element of the natural into designed spaces, whether residential or commercial. |
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What's the difference between marble and granite? |
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Because of marble's more porous properties, it is not recommended for kitchens or bar tops. Marble applications include bathroom vanities, shower, and fireplace surrounds. Granite applications include kitchen countertops, bathroom vanities, bar tops and fireplaces. Although both are stones and both are quarried from the earth, granite and marble (and marble’s relatives; limestone, onyx and travertine) are very different from each other. Granite is formed deep in the earth’s mantle at extremely high temperatures, and is a very hard, resistant stone made of crystallized minerals. The marble family, limestone, travertine, marble, and onyx start out as sediment; animal skeletons, shells, plant matter, and silt at the bottom of bodies of water. After millions of years this solidifies (lithifies) into stone. Because its main component is calcium, it can be affected by acids such as vinegar and citrus beverages. |
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How is quartz or engineered stone different from marble and granite? |
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Quartz countertops, which are sold under brand names such as Zodiaq™, Hanstone™, Silestone™ and Cambria™, are man-made stone surfaces.
Quartz products offer consistency in patterns and colors that natural stone cannot.
Quartz surfaces do not offer the uniqueness and varied random patterns of natural granite and marble.
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Is granite safe to use in a kitchen? |
In a word, yes. There has been a lot of misinformation circulated by competing industries attempting to raise concerns about issues such as bacteria and radon. We would be pleased to share the research that shows that these concerns are not only unfounded but that granite actually ranks second to stainless steel in a study measuring the bacteria resistance capacity of six common countertop materials. This is why most professional chefs and cooks prefer granite over any other surface.
More on granite safety.
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Can I cut on my granite countertop? |
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Only if you want to ruin your good knives. Granite is harder than the steel of your knife blade. It will dull them very quickly, if you use the countertop as a cutting surface. Always cut and chop on a wooden or plastic cutting board. |
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Can my granite top be damaged? |
Like any solid surface, high impact blows can harm granite.
Because of its crystalline structure, it can chip if subjected to sharp hard objects.
Unsealed, granite can absorb stains such as oil, which can ultimately cause dark spots or discoloration. Heat from pots and pans or burning liquids will not affect granite under normal circumstances.
For more information on the use, care and maintenance of your stone products visit
www.stonecare.com
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Are stone surfaces difficult to maintain? |
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Granite, marble and other natural stone products are naturally porous materials and therefore may require sealing. Every Stone Fair top is sealed upon final installation. For residential use, it is recommended that the surface be sealed periodically using a sealant designed for use with natural stone. The sealant is available from Stone Fair. The process is similar to waxing your car and does not require a professional for application. |
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What kind of granite can I get ? |
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You can find all kinds of exotic stones handpicked and imported from Brazil, Italy, Spain, India, China, and other countries. You can select from our huge stock of over 4000 slabs at any point of time. We add over 1000 new stones every month! |
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I am considering purchasing a granite countertop for my kitchen.
Is it expensive? |
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The best choice! The cost of granite counters are less than you think. While somewhat more expensive than laminate tops, granite is the best value with many more benefits. Counters in granite can start at as little as $30 a square foot, but depending on some factors can get to higher costs per square foot. |
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